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Privacy Policy
Privacy Policy
At VanyatraHolidays, we understand that the privacy of our customers is extremely important. We are committed to maintaining the confidentiality, security, and integrity of the personal information shared with us by our users.
This Privacy Policy explains how VanyatraHolidays collects, uses, stores, and protects the information provided by users through our website, booking forms, phone calls, emails, WhatsApp, or any other communication channel.
Scope of This Privacy Policy
This Privacy Policy applies to all customers who purchase or plan to purchase services such as:
- Wildlife safaris
- Tour packages
- Forest lodge stays
- Resort & hotel bookings
- Travel-related services
through www.vanyatraholidays.com or via our offline sales channels, including call centers, WhatsApp, and direct communication (collectively referred to as “Sales Channels”).
Throughout this policy:
- “You”, “User”, or “Customer” refers to any person using our services
- “We”, “Us”, or “Our” refers to VanyatraHolidays
Third-Party Websites
Our website may contain links to third-party websites, apps, or services. These external platforms are not governed by this Privacy Policy. We strongly advise users to review the privacy policies of those third parties before sharing any personal information.
Types of Information We Collect
To provide our services and fulfill legal obligations, VanyatraHolidays may collect the following information:
Personal Information:
- Full name
- Gender and age
- Contact details (phone number, email address, postal address)
- Government-issued ID details (only when required for safari or lodge permits)
Payment Information:
- Transaction details
- Payment confirmation status
We do not store your card or banking details. All payments are processed through secure payment gateways.
Legal Obligations & Use of Information
We collect and use customer information only for lawful purposes, including:
- Processing safari permits and bookings
- Confirming hotel or forest lodge reservations
- Communicating booking details and travel updates
- Fulfilling legal, regulatory, or forest department requirements
To complete your booking, we may share necessary details with hotels, forest departments, safari operators, transport providers, or other service partners. If you choose not to share required information, we may be unable to complete your booking.
Sensitive documents such as Aadhaar, Passport, or PAN details are never shared without consent unless required by law, court order, or government authority.
How We Use Your Personal Information
Booking & Payment Processing
Your payment-related information is used only to process bookings securely and in compliance with applicable RBI and payment gateway regulations.
Marketing & Promotions
If you are a registered user or have shared your contact details with us, we may send:
- Promotional offers
- Seasonal deals
- Safari updates
You can opt out of promotional communication at any time.
Data Retention Policy
We retain customer information only for as long as necessary to:
- Complete bookings
- Maintain records required by law
- Comply with tax, regulatory, or accounting requirements
Once the purpose is fulfilled, the data is securely deleted or anonymized.
Use of Cookies
VanyatraHolidays uses cookies to:
- Improve website performance
- Enhance user experience
- Understand user behavior
- Display relevant promotions
Cookies help personalize your browsing experience, similar to most trusted travel websites. You can disable cookies through your browser settings if you prefer.
Sharing of Personal Information
Your personal information may be shared with:
- Forest Department authorities
- Hotels and forest lodges
- Safari operators
- Transport service providers
This sharing is strictly limited to what is required to deliver your booked services. Each third-party service provider follows its own privacy practices, and we recommend reviewing their policies before booking
Protection & Security of Information
All transactions on vanyatraholidays.com are processed through secure and RBI-compliant payment gateways.
We use appropriate technical and organizational security measures to:
- Prevent unauthorized access
- Protect against data misuse, loss, or alteration
- Secure stored information
Eligibility to Use Our Services
Only individuals 18 years or older are permitted to make bookings or share personal data with VanyatraHolidays.
Amendments to This Privacy Policy
This Privacy Policy may be updated periodically to reflect:
- Legal or regulatory changes
- Service improvements
- Operational updates
Any significant changes will be communicated through our website.
Contact Information
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
📧 Email: vanyatraholidays@gmail.com
🌐 Website: https://vanyatraholidays.com
We will respond to your query at the earliest possible time.